Welcome to Clean Wipe

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services offered by Clean Wipe (“Company”, “we”, “our”, or “us”). By accessing this website or purchasing our products, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

Clean Wipe
AF-26, Kartarpura Vistar, 22 Godam, Jaipur – 302006, Rajasthan, India
Phone: +91-99828-87594
Email: cleanwipe1986@gmail.com

2. Nature of Business

Clean Wipe is engaged in the manufacturing, supply, distribution, and private label production of cosmetic wet wipes and hygiene care products, including but not limited to:

• Cosmetic wet wipes
• Baby wipes
• Makeup remover wipes
• Nail paint remover wipes
• Personal hygiene wipes
• Bed bath wipes
• All-purpose wipes
• Private label wet wipe manufacturing

3. Website Usage

By using this website, you confirm that:

• You are legally capable of entering into binding agreements.
• You will use the website only for lawful purposes.
• You will not misuse, disrupt, or attempt unauthorized access to the website or server systems.
• You will not reproduce, duplicate, copy, or exploit website content without written permission.

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Product Information

We strive to ensure that all product descriptions, specifications, ingredients, packaging details, and images displayed on the website are accurate and updated. However:

• Product appearance or packaging may vary slightly from displayed images.
• Product formulations may be updated without prior notice for quality improvements or regulatory compliance.
• Information provided on the website is for general informational purposes only.

Users are advised to review product labels and usage instructions before use.

5. Cosmetic & Hygiene Product Disclaimer

Our products are intended for external use only unless otherwise specified.

Customers should:

• Perform appropriate sensitivity or patch testing before use.
• Avoid contact with eyes unless specifically indicated.
• Discontinue use if irritation or allergic reactions occur.
• Keep products away from children unless the product is specifically designed for child or baby use.

Clean Wipe shall not be held liable for misuse, improper storage, or unauthorized modification of products after delivery.

6. Orders & Payments

• All orders are subject to acceptance and product availability.
• Prices may change without prior notice.
• Bulk and private label orders may require advance payment as mutually agreed.
• We reserve the right to refuse or cancel any order at our discretion.

For customized manufacturing or private label services, production timelines and payment terms shall be governed by separate written agreements or purchase orders.

7. Shipping & Delivery

We aim to dispatch products within agreed timelines. However:

• Delivery timelines are estimates and may vary due to logistics, weather conditions, regulatory delays, or unforeseen circumstances.
• Risk and responsibility for products pass to the buyer upon delivery.
• Customers must inspect shipments upon receipt and notify us promptly of any visible damage or shortages.

8. Returns & Refunds

Due to the hygienic and cosmetic nature of our products, opened or used products are generally non-returnable unless:

• The product received is damaged,
• Defective,
• Incorrectly supplied, or
• Expired at the time of delivery.

Claims must be reported within 48 hours of delivery with supporting photographs and order details.

Refunds or replacements will be processed only after verification and approval by the Company.

9. Private Label Manufacturing

For private label and contract manufacturing services:

• Clients are responsible for ensuring that branding, artwork, trademarks, and marketing claims provided to us comply with applicable laws.
• Clean Wipe shall not be liable for intellectual property disputes arising from customer-provided branding materials.
• Product formulations and production specifications agreed upon in writing shall be treated as final before production begins.

10. Intellectual Property

All website content including text, logos, graphics, product descriptions, product names, images, layouts, and branding elements are the property of Clean Wipe unless otherwise stated.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Clean Wipe shall not be liable for:

• Indirect or consequential damages,
• Loss of business or profits,
• Product misuse by customers,
• Allergic reactions resulting from undisclosed sensitivities,
• Delays caused by third-party logistics providers,
• Temporary website unavailability.

Our total liability shall not exceed the value of the purchased products or services.

12. Regulatory Compliance

Our products are manufactured under applicable cosmetic and hygiene manufacturing standards. However, customers and distributors are responsible for ensuring compliance with local regulations applicable in their region or country of sale.

13. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We do not control or endorse such websites and are not responsible for their content or policies.

14. Privacy

Customer information submitted through the website shall be handled in accordance with our Privacy Policy.

15. Force Majeure

Clean Wipe shall not be held responsible for delays or failure in performance caused by events beyond reasonable control, including natural disasters, labor disputes, government restrictions, transportation interruptions, pandemics, or technical failures.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updated Terms will become effective immediately upon posting on the website.

Users are encouraged to review this page periodically.

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or business transactions shall be subject to the exclusive jurisdiction of courts located in Jaipur, Rajasthan.

18. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Clean Wipe
AF-26, Kartarpura Vistar, 22 Godam, Jaipur – 302006, Rajasthan, India
Phone: +91-99828-87594
Email: cleanwipe1986@gmail.com